Customer Service

All orders will be shipped via USPS First Class and customers will be provided a tracking number once the items have shipped. Standard shipping time is approximately 2-5 business days, if expedited shipping is purchased, it will be shipped via USPS Priority Mail in 1-3 Business Days. Orders can be canceled and fully refunded within 12 hours of purchase. To request an order cancellation, please send us an email within 12 hours. Due to hygiene concerns, there are NO RETURNS/ EXCHANGES ON WAIST BEAD AND HEADWRAP PURCHASES that have been shipped. All other unused and unworn merchandise can be exchanged or returned within 14 days of purchase. Send us an email to initiate an exchange or return.

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